Resolve your Short-Term Insurance complaints!
The Office of the Ombudsman for Short-Term Insurance provides consumers with a free, efficient and fair dispute resolution mechanism. It offers consumers a “no risk” mechanism to resolve disputes with insurers. The Office can assist consumers with personal lines short-term insurance.
Download the Personal lines complaint form here.
Download the Commercial lines complaint form here.
Client Testimonials
Chantal, Baie dankie vir jou vinnige terugvoer op die kwotasies en wysigings. Dit is vir my lekker as mens sulke goeie diens kry.
Dankie Jane en span. Dit was baie vinnig en goeie diens van almal af.
Baie dankie vir die hulp, dit word altyd baie waardeer.
Chantal, baie dankie vir jou vinnige flinke diens.
Thanks so much, Ladies, we really appreciate it. Excellent service! Thank you for always helping.
Thank you for your assistance with the client and the prompt response in the assistance with the car hire. It is appreciated
Good Morning
I trust that you are well and had a great weekend.
Thanks for sorting out that issue with Chris’s excess so quickly.
Petro, amazing work!! Thank you for your dedication we love working with you!
Baie dankie vir julle vinnige diens – julle is wonderlik!
Thanks, Werner for dedicated and professional service.
Dear Colleagues,
I would like to praise and commend Werner Marx for the outstanding work being displayed in recent weeks. Mwanza Risk Solution(Pty) Ltd truly appreciates your service. Thank you and please keep it up.
What awesome service did we receive! We want to thank every member of the team helping us to render an awesome service to our clients. The assistance we received in regarding the underwriting of the policies speaks of professionalism and experience. Claims are handed timeously and with due diligence! Thank you Thank you