06

06 / Legal

PAIA Manual

A practical guide to requesting access to records under the Promotion of Access to Information Act, 2000.

Tayler-Made Broker Solutions (Pty) Ltd · FSP 45455 · Registration No. 2012/073293/07

Company details

  • Tayler-Made Broker Solutions (Pty) Ltd
  • Registration No. 2012/073293/07
  • FSP 45455
  • 68 Donegal Road, Kenmare, 1745, Gauteng, South Africa
  • jane@tayler-made.co.za · 011 664 8860

Records held

Records may include corporate and statutory records, financial and tax records, personnel records, broker and supplier agreements, insurance administration records, claims records, operational policies and correspondence. Some records are available only where access is permitted by law.

Requesting access

A request must identify the record clearly, explain the right being exercised or protected, specify the preferred form of access, and include sufficient contact and identity information. Requests can be sent to jane@tayler-made.co.za.

Fees and decisions

Any prescribed request or access fee may be required before a request is processed. Tayler-Made will consider each request under PAIA and may refuse access where a statutory ground for refusal applies, including protection of personal, confidential, commercial or legally privileged information.

Further guidance

Current PAIA request forms, prescribed fees and guidance are available from the Information Regulator of South Africa. A requester may use the remedies provided by PAIA if dissatisfied with a decision.